OpenPhonexDocs

Send SMS

Read SMS conversations and send policy-gated messages from your numbers.

OpenPhonex exposes SMS as two scoped capabilities: reading conversation history and sending messages. Sending is gated separately from reading so a read-only agent can follow a thread without ever being able to send.

Read conversations

→ list_conversations(...)   # sms:read

Connects SMS history to the same customer workspace as calls and numbers.

Send a message

→ send_sms(from_phone_number_id="pn_...", to_phone_number="+1555...", body="...")
  # sms:send

Sending is policy-gated

send_sms requires the sms:send scope and is subject to the same outbound policy as calls — blocked categories (telemarketing, mass outreach, lead generation, and more) fail closed. Evaluate policy and get explicit human approval before sending live. See Policy & outbound.

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